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Course Overview
Course Content
25 Modules
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Videos
18 Modules
- Lesson 1 [Culture And Heritage] Culture And Heritage 00:00:00
- Lesson 2 [Culture And Heritage] Elements of Culture 00:00:00
- Lesson 3 [Culture And Heritage] Conserving Heritage 00:00:00
- Lesson 4 [Culture And Heritage] Cultural Heritage Sites 00:00:00
- Lesson 5 [Culture And Heritage] Natural Heritage Sites 00:00:00
- Lesson 6 [Culture And Heritage] Types of Heritage Sites 00:00:00
- Lesson 7 [Culture And Heritage] KwaZulu-Natal Heritage Sites 00:00:00
- Lesson 8 [Culture And Heritage] Heritage Plaques 00:00:00
- Lesson 9 [Communication And Customer Care] Communication Technology 00:00:00
- Lesson 10 [Communication And Customer Care] Technology Advantages And Disadvantages 00:00:00
- Lesson 11 [Communication And Customer Care] Written Communication 00:00:00
- Lesson 12 [Communication And Customer Care] Verbal Communication 00:00:00
- Lesson 13 [Communication And Customer Care] Tourism Signs 00:00:00
- Lesson 14 [Communication And Customer Care] Service Excellence 00:00:00
- Lesson 15 [Communication And Customer Care] Quality Service 00:00:00
- Lesson 16 [Communication And Customer Care] Excellent Service Benefits 00:00:00
- Lesson 17 [Communication And Customer Care] Poor Service Consequences 00:00:00
- Lesson 18 [Communication And Customer Care] Improving Service Delivery 00:00:00
E-books
1 Modules
- Tourism e-Book
Workbooks
1 Modules
- Grade 10 Term 4 Tourism Workbook
Quiz
5 Modules
- Quiz 1
- Quiz 2
- Quiz 3
- Quiz 4
- Quiz 5
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